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Employment

Thank you for your interest in employment with the Town of Fairhaven. Please note that all applications (except Public Works, Firefighter, Police Officer and Dispatcher) must include a completed application, available for download here, or in hard copy in the Human Resources Office M-F 8:30 am to 4:30 pm. 

Send completed application, resume and cover letter to: HR@Fairhaven-ma.gov

For more information on any openings, call the Human Resources Department: (508) 979-4023, ext. 8150.

Fairhaven Police Dept. Civil Service Lateral Transfer Opportunity

The Fairhaven Police Department is seeking highly motivated and dedicated full-time police officers whom are interested in a Civil Service Lateral Transfer. Candidates will be subject to an extensive background investigation, a medical evaluation, and a psychological screening.
The Fairhaven Police Department is a civil service department comprised of 36 sworn officers who serve a population of approximately 16,000 residents over 12.5 square miles. Candidates should be highly motivated and proactive individuals, that possess a strong community based work ethic, excellent verbal and written communication skills, high integrity and sound judgment. Candidates with a high school diploma or GED are eligible to apply however;vcandidates with a degree from an accredited college/university or with a military background
are preferred.
The current salary range is $59,400 to $75,220 as well as the Fairhaven Police Department Educational Incentive (Equivalent to Quinn Bill) for all qualified employees. Starting step and associated incentives will be based on applicable and accepted credible years of service. Employees also receive the following contractual benefits: sick leave, shift differentials, holidays, longevity bonuses, first responder bonus, an annual clothing allowance of $1,300 and a $300 cleaning stipend.
The Fairhaven Police Department offers many career enhancement opportunities to include Detectives, School Resource Officers, K-9 Unit, Marine Unit, Drone Unit and have many officers involved in a variety of SEMLEC regional teams to include the Dive Team, SWAT, CISM and Search and Rescue.
The Town of Fairhaven is an equal opportunity employer.

Interested candidates must:

• Be a citizen of the United States and be at least 21 years old.
• Possess the ability to obtain a valid Massachusetts’s driver’s license and Class A License to Carry Firearms.
• Not use any tobacco products in accordance with M.G.L. ch. 22C, 10.
• Be currently employed by a Massachusetts Civil Service Agency and must be POST
Certified. • Must have completed a full time MPTC Certified Police Academy. Bridge Academy is not accepted.
• Be available to work all shifts for a 24/7 operation including weekends and holidays.

The deadline to receive applications is August 1, 2025. Applications are available on
www.fairhavenpolice.org. Any questions or concerns please contact Captain Scott Gordon at 508-997-7421 x6062, or email at scott.gordon@fairhavenpolice.org.

Assistant Animal Control Officer

Posting Date: October 27, 2025
Application Deadline: November 14, 2025
Position: Assistant Animal Control Officer
Starting Rate of Pay: $20.04 per hour
Department: Animal Control
Location: Fairhaven, Massachusetts
Schedule: Part-time/ As needed (may include weekends, holidays, and after-hours emergencies)

Position Purpose:

The primary function of this position is to protect the safety of the public and the welfare of animals by working under the general direction of the Animal Control Officer, and with some direction
from the Police Department, enforces Town bylaws pertaining to dogs and other animals. Provides on-call back-up to the full-time Animal Control Officer. Assists in the catching, care, and rehoming of animals. Assists with shelter operations as assigned. This position is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control; performs all other related work as required.


Essential Functions:
(The essential fanctions or duties listed below are intended only as illustrations of the various types of work that may be performed The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

• Answer telephones, e-mails, voice mail and act on, address and assists with department-related issues and concerns.
• Performs customer service duties in relation to the operation of the office – answering the
shelter phone, greeting visitors, etc.
• Provides answers to animal control inquiries within the scope of expertise and authority
• Processes departmental billing, cash receipts, and bookkeeping for the office with the
supervision of the Animal Control Officer
• Responds to Police Department calls regarding injured or stray animals in the place of the
Animal Control Officer when “on-call”
• Assists volunteer staff under the direction of the Animal Control Officer
• Assists with the enforcement of Town by-laws and applicable state statutes relating animal
control, inspection and other natural resource issues.
• Respond to telephone, pager and radio requests for emergency animal assistance and on-call 24 hr. / 7 day emergency service.
• Perform shelter duties including taking reports from the public, receiving animals brought to the shelter, preparing adoption paperwork, reclaiming animals to their owners, and clean kennels and perform related housekeeping duties.
• Update, edit, and correct data files on animals in the kennel, maintain proper inventory levels of cleaning and other supplies. • Assist with dog licensing conduct and document of kennel inspections. Write / mail violation citations /serve court summons.
• Assists with rabies clinics; and provide rabies control support and conduct educational programs and presentations as directed.
• Maintain log of all calls, keep records, collect fees and submit fees to the Town Treasurer­
Collector as required.
• Prepare reports of animals impounded, adopted, redeemed and relinquished as required. • • •Keep tools, equipment, vehicles, buildings and work areas clear, clean and in a safe condition . •Check equipment, supplies required to perform work and prepare for operations .

Recommended Minimum Qualifications:

Education, Training and Experience:
High School Diploma/GED. Animal Control Officer Certification preferred; Two to three (2 – 3) yrs. of related experience or the equivalent combination of education, experience, and training. Must have / maintain a valid Massachusetts driver’s license.
Knowledge, Ability and Skill:
Knowledge: Basic knowledge of Animal Control Procedures, Animal Husbandry, Communicable Disease, State, Local Laws and Regulations, Domestic Animals, Rabies Prevention, Preparation of animals for Rabies testing at the State Laboratory, Thorough knowledge of current inspection and disease control procedures.
Ability: Ability to read, analyze, and interpret animal control policies and procedures, Demonstrated ability to use sound judgment and establish and maintain effective contacts with a variety of groups and organizations including the public, communicates effectively both written and verbal, delegates responsibility, works effectively under stressful situations, responds well in emergency situations.
Skill: Excellent public relations skills, Strong situation assessment skills, Skills in operating above mentioned equipment, Strong interpersonal skills, Moderate computer skills, Strong written/verbal skills.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentialfanctions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee is regularly required to walk, stand, sit, talk, and hear; uses hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms as in picking up paper, files, and other common office objects, Employee may occasionally lift and/or move objects weighing more than 50 pounds such as equipment, supplies, animals etc. Vision and hearing at or correctable to normal ranges. May be exposed to harmful chemicals, animal bites/scratches, rabies, dangerous

Supervision:

Supervision Scope: Performs routine duties that are clearly defined by protocol and standard operating procedures. This role requires basic knowledge of departmental operations. Supervision Received: Works under the general supervision of the Animal Control Officer. Supervision Given: None.

Job Environment:

Administrative work is performed under typical office conditions. Operates motor vehicle; when in the office, operates computer and standard office equipment such as telephone, copier, and facsimile machine; when on site, may be required to operat some or all equipment necessary to perform the task. Makes very frequent contacts with the general public, other Town departments/ boards/ committees, health care professionals and organizations, contractors, local/state agencies, and the general public; contact is by telephone and in person. Has access to confidential information including personnel records, pending public health­ related lawsuits, criminal investigations and other sensitive information. Errors in either the technical application of recognized public health procedures, or in the interpretation of related information, could seriously endanger public health and safety, result in inadequate conditions of sanitation, have legal and financial ramifications, and cause severe adverse public relations.

(This job description does not constitute an employment agreement between the employers and is subject to change by the employer as the needs ofthe employer and requirements ofthe job change.)

Treasurer-Collector

Position Purpose:

The primary function of this position is to serve as Treasurer/Collector carrying out all of the statutory duties of the office(s), and is directly responsible for the coordination, administration, operation and management of the Town’s cash management systems, debt issuance, disbursement of funds, and all monetary collection activities, as well as the management of tax title accounts, management of payroll and employee benefits, and investment and management of Town funds in a timely manner abiding by all municipal, state and federal guidelines, regulations and quality standards. This position is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control; performs all other related work as required.

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • Oversee the Treasury/Collections Department(s), serve as Treasurer, Collector, and oversees/handles Data Processing for Treasurer/Collector office. Handles customer service requests.
  • Ensure proper investment and borrowing procedures, timely investment of all funds, the preparation of disclosure documents for rating agencies, the continuous evaluation of yields for investments and the planning, negotiating, implementation, issuance and assumption of obligation of long and short-term borrowing by the Town.
  • Ensure adequate funds availability to meet obligations such as payroll, and bill, bond and note payments and to maintain custody of stabilization, trust and all other funds of the Town. 
  • Initiate legal procedures when receivables are overdue and serves as custodian for tax title and foreclosure accounts, overseeing tax title proceedings including receipt of payments, discharge of tax titles, and foreclosure sales and auctions.
  • Oversee the payroll process and benefits deductions, the input of salary and benefit information, computation of payroll deductions and processing of related payments for health and life insurance, retirement, withholding taxes, deferred compensation, etc.
  • Sign, distribute, stop payment and re-issue checks / direct deposits and preparation of related town, agency, state and federal reports. 
  • Participate in research, compilation, and presentation of immediate and long-range plans, trend forecasting, debt service development and strategic planning and recommendations.
  • Collect, process, record-keeping, and enforcement of all municipal taxes, user charges, and various municipal charges.
  • Collect all real estate, personal property, motor vehicle excise, boat excise, roll back and conveyance taxes, sewer betterment assessments, water and sewer user charges, and all other accounts due to the municipality.
  • Develop, implement, and monitor a system of internal controls to insure accurate record keeping of each individual accounts receivable record and on annual basis conducts a tax taking for all outstanding real estate taxes.
  • Maintain office hours; ensure coverage of daily business hours, respond to inquiries and provide records and information to the general public, town departments, companies, lawyers and other agencies and make necessary referrals as required.
  • Complete special projects and perform any and all similar or related work as required, directed or as situation dictates.
  • Review email, voice mail and other communications, check schedule /calendar for meetings and appointments.
  • Secure office, equipment and perform general housekeeping duties as required.
  • Performs similar or related work as required, directed or as situation dictates.

Recommended Minimum Qualifications:

Education, Training and Experience:

Bachelor’s Degree in Accounting, Finance, Business Administration or related field. Master’s Degree in Business Administration helpful. Must have broad experience (5-7) years in municipal treasury/collection and/or financial management and / or a combination of education and experience that enables performance of all aspects of the position. Certification as a Massachusetts Collector and Treasurer is desirable or to become a certified Massachusetts Collector or Treasurer is required and must be obtained within (3) yrs. Must have / maintain a valid Massachusetts driver’s license.

Knowledge, Ability and Skill:

Knowledge: Working knowledge of local, state and federal laws related to collection and treasury. Working knowledge of the applicable provisions of the Massachusetts General Laws pertinent to the Treasurer/Collector’s office. Strong attention to detail. High level of knowledge and ability in investing the Town funds.

Ability: Ability to manage, supervise and support staff, as well as maintain a positive working environment within the department and Town. Ability to work cooperative and effectively with others within the organization in setting goals, resolving problems and making decisions that enhance efficiencies and effectiveness. Ability to effectively use Excel and Word, as well as other computer software programs. Ability to develop, prepare and manage budgets and financial reports. Ability to deal appropriately and tactfully with the general public and other town departments. Ability to express oneself in oral and written form. Ability to perform mathematical calculations with accuracy.

Skill: Skilled in accounting, finance and collecting operations, advanced skills with spreadsheet and database applications especially Excel. Aptitude for working with numbers and details. Skill in operating standard office equipment; typing skill. Strong organizational skills.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, communicate, or hear; occasionally required to walk, must be able to handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee must occasionally lift and/or move objects weighing up to 15 pounds.  Vision and hearing at or correctable to normal ranges.  This position requires the ability to operate a keyboard and calculator at efficient speed. 

Supervision:

Supervision Scope:  Performs highly responsible functions of a complex and technical nature requiring a high degree of professional judgement and initiative in ensuring that all municipal financial transactions conform to law and to professional standards as well as in formulating decisions regarding policies, procedures, operations and plans at the department level.

Supervision Received: Works under the general direction of the Town Administrator.

Supervision Given: Directly supervise the employees in the Treasurer/ Collector’s offices. Interview, select and training employees; plan, assign, and direct work; establish goals, and objectives for the department, provide leadership and effective communication to plan, manage, organize and supervise employees for the accomplishment of department objectives and town-wide goals; appraise performance, reward and discipline employees; address complaints and resolve problems, and provide training, direction and counseling to staff as required.

Job Environment:

  • Work is performed under typical busy office conditions. Work environment is moderately noisy with regular interruptions from the general public.
  • Operates computer and general office equipment, such as calculator, copier, facsimile machine and telephone.
  • Makes frequent contact with the general public. Contacts require considerable skill in negotiating and resourcefulness and discretion in influencing decisions and behavior of others.
  • Has access to department-related confidential information.
  • Errors could result in major financial losses, failure to receive funds due, and/or deterioration of the Town’s financial position; errors may also result in legal ramifications.

Salary:

This is a full-time, 40-hour-per-week, salaried, non-union position classified as Grade 20 on the Town’s Wage and Classification Plan, with a salary range of $96,000–$116,000, commensurate with experience and education.

(This job description does not constitute an employment agreement between the employers and is subject to change by the employer as the needs of the employer and requirements of the job change.)

Assistant to Planner/Conservation

Position Purpose:

The primary function of this position is to provide administrative and clerical support services to the office of Planning and Conservation Director(s) and act as liaison between the public, applicants, agencies and consultants, in a timely manner, abiding by all municipal, state and federal guidelines, regulations and quality standards and ensuring safe, courteous and professional behavior is observed in all situations. This position is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control; performs all other related work as required.

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • May attend required scheduled meetings, training sessions (day and evening) and resident / employee appointments as required.
  • Maintain coverage of office during business hours and answer questions from, employees, residents, visitors and other interested individuals as required.
  • Act as liaison between the public, applicants, agencies and consultants for Planning and Economic Development, Planning Board, Community Preservation Committee, conservation Committee, Sustainability Committee and others as required.
  • Provide administrative and clerical support service, handle correspondence, accounts payable and the payroll for the P&E, CPC, Planning Board, CDBG, Conservation etc. and also including contractors, consultants, engineers, Planning Board and Community Preservation Committee, Bikeway Committee, and miscellaneous Grants, ensuring all documentation, is received, recorded and disbursed as required.
  • Schedule meetings for town committees and boards, prepare posts, and distribute meeting agendas and agenda packets including minutes, permit applications, and other attachments or enclosures.
  • Set-up public hearings, prepare certified mail and legal notices and submit for advertisement within time sensitive time frame.
  • Attend scheduled Board meetings as directed, special meetings or hearings, as well as take and prepare minutes as required.
  • Process applications for Planning Board/Conservation, check and verify for correctness, answer routine procedural inquiries from the general public and applicants regarding town boards and permitting procedures.
  • Maintain a permit database, process permit decisions as required.
  • Prepare correspondence, routing memos, public notices, memoranda, reports, and other documents, including regulations and grant applications, organize and update files and track expiration dates for letters of credit and submitted plans.
  • Research and compile data, process materials for special projects and reports under the direction of the appropriate planning.
  • Coordinate and track all state mandated timeframes and time limits associated with public notices, agendas and certified mailings of applications and projects of the P&E, Planning Board, and CPC as well as other grants.
  • Assist Director in preparing the annual departmental operating budget; maintain complete records of expenses and accounts; work on projects as may be assigned by the Director, Planning Board, Community Preservation Committee, Board of Selectmen or Town Administrator, including posting to VADAR.
  • Maintains central filing system, including confidential materials and executive session minutes, minutes of meetings, correspondence, permits, demographics /data and other materials.
  • Maintain office supplies, open and distribute office mail as appropriate and process outgoing mail
  • Complete special projects and perform any and all similar or related work as required, directed or as situation dictates.
  • Review email, voice mail and other communications, check schedule /calendar for meetings and appointments.
  • Secure office, equipment
  • Performs similar or related work as required, directed or as situation dictates.
  • Work consists of a 35 hour work week.

Recommended Minimum Qualifications:

Education, Training and Experience:

High School Diploma/GED. Bachelor’s Degree in Business Management or related field preferred. Three to five (3 – 5) yrs. of experience in business / office management or in a municipal environment or the equivalent combination of education, training and experience that enables performance of all aspects of the position.  Must have / maintain a valid Massachusetts driver’s license.

Knowledge, Ability and Skill:

Knowledge: Knowledge of the operations of municipal Planning and Economic Development department. General knowledge of the municipal administration process, general knowledge of the functions of municipal government, knowledge of social media applications, knowledge of basic book keeping, general understanding of the interaction between local government, state government, and federal government, working knowledge of business administration, practices, general office procedures, and applicable local, state, and federal laws.

Ability:  Ability to plan, organize and collaborate with others, ability to communicate effectively, ability to read maps and basic plans, ability to understand basic regulations, ability to establish and maintain effective working relationships with all town employees, board/committee members, officials and the general public, ability to recognize town-wide priorities and work cooperatively to support their accomplishment, ability to prioritize multiple tasks and deal effectively with interruptions, often under considerable time pressure, ability to operate a computer and proficient in the use of MS Office applications and database applications. 

Skills:   Excellent customer service and organization skills, excellent written and verbal communication skills, excellent computer skills including MS Office applications, Skill in the use of the above mentioned equipment.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is frequently required to sit, communicate, or hear; occasionally required to walk, must be able to handle, or feel objects, tools, or controls; and reach with hands and arms.  The employee must occasionally lift and/or move objects weighing up to 10 pounds.  Vision and hearing at or correctable to normal ranges.  This position requires the ability to operate a keyboard and calculator at efficient speed. 

Supervision:

Supervision Scope:  This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol.

Supervision Received: Works under the general supervision of the Director of Planning and Economic Development.

Supervision Given: None.

Job Environment:

  • Work is performed under typical office conditions; work environment is moderately noisy.
  • Operates an automobile, computer, calculator, telephone, copier, facsimile machine, and other standard office equipment.
  • Interacts with other town departments, town businesses, the general public, and town officials.  
  • Has access to department-related confidential and/or sensitive information including financial records, the disclosure of which would cause a significant breach of trust and seriously damage the reputation of the department.
  • Errors in judgment could result in department errors, lower standards of service to the community, monetary loss or legal repercussions and possible negative public relations for both the department and the town..

Hours/salary

  • Union position Grade C/Step 1- $23.42 per hour
  • Please send your application and resume to hr@fairhaven-ma.gov
  • Posting deadline: December 5, 2025
  • 35 hours per week

Please send your application and resume to hr@fairhaven-ma.gov
 Posting deadline: December 5, 2025

(This job description does not constitute an employment agreement between the employers and is subject to change by the employer as the needs of the employer and requirements of the job change.)

Principal Clerk – Town Clerk’s Office (Part Time)

TOWN CLERK’S OFFICE
PRINCIPAL CLERK (PART-TIME)

DEFINITION

Position performs a variety of clerical tasks of a moderately complex nature to support the ongoing operations
to assist the Town Clerk.

ESSENTIAL FUNCTIONS

The essential functions or duties listed below are intended only as illustrations of the various types of work that
may be performed. The omission of specific statements of duties does not exclude them from the position if the
work is similar, related, or a logical assignment to the position.
Under emergency conditions, this position may be called upon to perform expanded or extended duties.
● Utilizes the Massachusetts Voter Registration Information Systems (VRIS) or other systems as
required to assist with the processing and filing of voter registrations, initiative petitions,
nomination papers, Town census, and Absentee and Early Voting, both in person and by mail;
● Assists with preparation of polling supplies and training materials, voting equipment preparation
and testing, election day and town meeting assistance;
● Provides customer service to department customers and members of the public both in person
and by telephone;
● Assists with the daily processing of email and postal correspondence;
● Assists with receipt and processing of marriage intentions, census, pet licenses and responses to
requests for public documents;
● Aids in the organization and management of permanent paper records;
● Provides clerical and administrative support to the Town Clerk and Assistant Town Clerk and
assists with projects and time sensitive tasks, as assigned;
● Performs similar or related work as required, directed or as situation dictates.

SUPERVISION RECEIVED

Under direct supervision of the Town Clerk or designee, the employee is familiar with the work routine and
uses initiative in carrying out recurring assignments independently. The supervisor provides additional, specific
instruction for new, difficult or unusual assignments, including suggested work methods. The employee refers
unusual situations to the supervisor for advice and further instructions.

SUPERVISION EXERCISED

The employee does not supervise others but may be assigned to lead volunteers in the course of accomplishing
work as assigned by the Town Clerk.

JUDGMENT

The work is well defined or has detailed rules, instructions and procedures. Judgment involves choosing the
appropriate practices, procedures, regulations or guidelines to apply in each case.

COMPLEXITY

The work consists of practices, procedures, regulations or guidelines with direct oversight from the supervisor.

NATURE AND PURPOSE OF CONTACTS

Relationships are primarily with co-workers, vendors and the public, involving frequent explanation and
discussion of practices, procedures, regulations or guidelines in order to render service. Other regular contacts
are with service recipients and employees of outside organizations. More than ordinary courtesy, tact and
diplomacy is required to resolve complaints or deal with hostile, uncooperative or uninformed persons.

CONFIDENTIALITY

The employee has access at the departmental level to a variety of sensitive and confidential information. Must
respect and maintain a high degree of confidentiality.

EDUCATION AND EXPERIENCE

High school diploma or equivalent, and one year of related experience, or any equivalent combination of
education and experience.

KNOWLEDGE, ABILITY, AND SKILLS

Knowledge: Working knowledge of Microsoft Office, including Word and Excel programs. Working
knowledge, or the ability to learn to operate standard office equipment, including printers, copiers, scanners, fax
machines and typewriters.
Abilities: Ability to multi-task. Ability to communicate effectively both orally and in writing. Ability to
understand and explain various types of correspondence, reports and media. Ability to maintain good public
relations and effective, collaborative working relationships with Town departments and the general public. Must
respond in a courteous, respectful, and professional manner while maintaining a positive, solution-focused
approach when representing the Town. Ability to meet deadlines.
Skills: High level of accuracy and attention to detail, organizational skills, strong communication skills,
problem solving skills and customer service skills.

WORK ENVIRONMENT

The work is performed in an office environment. Regular schedule of up to 19 hours per week with potential of
mutually agreed upon flexible schedule. Election support may require working more than standard hours per
week as necessary.

PHYSICAL, MOTOR, AND VISUAL SKILLS

Physical Skills:
The work involves physical skills typical of an office environment, including sitting, standing, walking,
stooping and climbing a step stool. May be required to lift objects such as files, boxes of papers, office supplies,
miscellaneous odd shaped records and office equipment weighing up to 30 pounds.
Motor Skills:
The work may require motor skills for activities such as moving objects, using office equipment, including but
not limited to telephones, personal computers, handheld technology, and other office equipment.
Visual Skills:
Visual demands require routinely reading documents, including fine print and

Administrative Assistant – Water Dept

ADMINISTRATIVE ASSISTANT – GRADE C; 35 HOURS

NUMBER OF VACANCIES:             1

SALARY:               $23.65 MINIMUM PER HOUR – $29.58 MAXIMUM PER HOUR

Position Purpose:

This position performs moderately complex administrative duties in order to fully support the daily operations of the Water Department for Fairhaven, MA. This position is responsible for maintaining and improving upon the efficiency and effectiveness within their direction and control.

Essential Functions:

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)

  • Maintain Water & Sewer Accounts for billing and general notes about each property.
  • Bill Accounts for Water & Sewer, Work Services, Hydrants and Fire Supplies.
  • Prepare adjustments or abatements to Water & Sewer Accounts as necessary.
  • Prepare yearly and monthly budgets. Prepare schedule of bills payable. Posting all bills payable for water department budget and articles.
  • Prepare weekly payroll and maintain records of sick leave, vacation, change of status.
  • Prepare weekend/holiday overtime schedule, weekly beeper schedule and overtime list.
  • Maintains accurate records of all Water Department deposits and petty cash.
  • Maintains report for all the water usage, new accounts, backflow device, leaks, etc. throughout the year
  • Prepare and submit State reports, questionnaires pertaining to pumping records, mains, new services and hydrants added to the system, number of active meters, backflow preventers, etc. after review by Water Superintendent.
  • Maintain monthly water sample reports.
  • Set up appointments with homeowners or real estate agents to read, check or change meters. Coordinate appointments with the Water Superintendent, contractors, plumbers and our technician for work to our water services or meters.
  • Type forms, statements, letters, reports, permits or other material from copy, rough draft or general instructions.
  •  Maintain list of fire flow test results and their locations and place newspaper ads for notice.
  • Order meters, meter parts, hydrants, pipe, supplies, etc. for the superintendent or foreman, validate pricing to ensure correctness with bids received.
  • Issue Recycle Permits, Hurricane Permits, Beach Permits, Septic Permits, Water & Sewer Permits and collect fees as required.
  • Answer telephone and forward messages to proper personnel or department.
  • Communicate with Digsafe, Eversource Gas and Electric, Verizon and Comcast.
  • Assist other Board of Public Works Departments as necessary and any other related duties.
  • Performs similar or related work as required, directed, or as situation dictates.
  • Maybe required to respond to the office during emergency conditions per union contract.

Supervision Received

 The employee is familiar with the work routine and uses initiative in carrying out recurring assignments independently. The supervisor provides additional, specific instructions for new, difficult or unusual assignments, including suggested work methods. The employee refers unusual situations to the supervisor for advice and further instructions.

Judgement and Complexity

The work involves numerous standardized practices, procedures, or general instructions that govern the work and requires additional interpretation. Judgement is needed to locate, select and apply the most pertinent practice, procedure, regulation or guideline.

Nature and Purpose of Contacts 

Relationships are primarily with co-workers, vendors and the public involving frequent explanation, discussion or interpretation of practices, procedures, regulations in guidelines in order to render service, plan or coordinate work efforts, or resolve operating problems. Other regular contacts are with service recipients and employees of outside organizations. More than ordinary courtesy, tact and diplomacy may be required to resolve complaints, interact with challenging personalities and/or effectively navigate difficult circumstances. 

Confidentiality

Employee has regular access at the departmental level to a wide variety of confidential information, including personnel records, medical records, lawsuits and client records.

Education and Experience

High School Diploma or equivalent, and two to three (2-3) years of related experience; or any equivalent combination of education, training, certification and experience.

Knowledge, Ability and Skills

Knowledge:  General office knowledge including office systems, business communications and basic record keeping, working knowledge of MS Office Suite, drafting letters and memos. Basic knowledge of the municipal administration process, basic knowledge of the functions of municipal government, basic understanding of the interaction between local government, state government, and federal government, basic working knowledge of business administration, practices, general office procedures, and applicable local, state and federal laws.

Ability:  Ability to plan, organize and collaborate with others, ability to communicate effectively, ability to establish and maintain effective working relationships with all town employees, board/committee members, officials and the general public, ability to recognize town-wide priorities and work cooperatively to support their accomplishment, ability to handle and resolve a wide range of situations and complaints, with a high-level of independence and task management, ability to prioritize multiple tasks and deal effectively with interruptions, often under considerable time pressure, ability to operate a computer and proficient in the use of MS Office applications and database applications.

Skill:  Excellent customer service and organization skill, excellent written and verbal communication skills, excellent computer skills including MS Office applications, skill in the use of the above-mentioned equipment.

Work Environment

The majority of work is performed in an office setting.

Physical, Motor and Visual Skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Skills: Minimal Physical demands are required to preform mist if the work. The work principally involves sitting, with intermittent periods of stooping, walking and standing. May be required to lift objects such as files, boxes of paper, office supplies, and office equipment weighing up to 30 pounds.

Motor Skills: Duties require motor skills for activities such as moving objects, using office equipment, including but not limited to telephones, personal computers, handheld technology, and other office equipment.

Visual Skills: Visual demands require routine reading documents for general understanding and analytical purposes. Frequent compute use.

LAST DATE FOR APPLYING FOR POSITION:                                                           January 30, 2026

BY APPOINTING AUTHORITY, BOARD OF PUBLIC WORKS